Mir Moiz’s Weblog

Life is meaningful, only when one wishes to make it. We are creatures of time and we’ll wither away in it. The little moments of joy we find and create are all that will live with us.

Archive for July, 2013

Business Intelligence | VALUE | SOPs



Data Bundles and the Million Dollar Heist

There is one side to telecommunications that is a bit repulsive and debasing. It is these companies practices in billing with how the rules are defined, intended to create waste for consumers rather than justifiably give its consumers reason for expense.

In an industry that is totally computerized the ability to set precise rules is not just an asset of gains and productivity but also a classic weapon of theft that is hard to detect for the silent onlooker.

I have come across this practice in Pakistan and Tanzania with Mobilink, Telenor, Vodacom and Tigo.
It is yet to be determined if its also happening with these companies outside of the developing nations and also in the developed ones in Europe and Americas.

This is how it’s being done.
Most every user of pre-paid or post-paid connection would utilize their credits with prudence and watch their billing.
Due to the need for data connectivity required to run apps on phones which again a very large portion of people utilize from users of Nokia smart phones, Blackberries to iPhones, the users have to enable data services with the provider.

Now these tricksters have played a massive trick on the ordinary people.

Instead of keeping the default data service on the phone low grade and free and asking people to buy daily, weekly or monthly packages or in some cases giving volume-based packages the companies are keeping the default service high grade and high priced while keeping the packages very low priced.
They market the low priced bundles to the general public saying they could avail it for a day or a week or upon small and large volumes.

When a user subscribes to a bundle of this nature the user gets an intimation text saying the package has activated yet when the package completes they do not intimate the user till the entire pre-paid credit is lost due to the high charged default Internet being utilized without consent or the user becomes aware and turns off his data roaming in the phone or subscribes to a new package without intimation from the phone company. The moment the data service is turned off or the new package is subscribed the old intimation text for the closure of the bundle comes to fulfill a formality.

Now let’s see how this simple act is causing millions in dollars of rotten profitability for these companies.

Assuming for a prepaid client a balance of 1 dollar was lost in this way. Considering the most simplest data enabled phones and the number of people utilizing data on phone it’s safe to assume that there are 40% users of the entire pool of users for one company.
The safely assumed number of subscribers for these companies go into around 10 to 20 million in Pakistan and around 10 million in Tanzania. Forgoing the actuals that I believe certainly are far far higher due to the increased levels of cellular penetration across the world.

40% of say 10 million is 4 million. Now if they subscribed for a data package and experienced this issue.
Safely assuming, around 4 million dollars a day are the losses the users collectively incurred where around a dollar each was lost.

Let me say that again for definition: 4 million dollars a day.

That means 4×30=120 million dollars a month. (Assumed)

How many criminals will be able to pull that kind of money off people or from a bank!

Now because this happens as an isolated event. People are oblivious to this despicable practice.

Now evaluate how much they would have benefited over these past few years, assuming my figures are shy of the actuals!!!


The Soulful Disconnect

Convention holds that our thoughts are as much a part of our being as our physical bodies. Thoughts are things and yet when it comes to the notion of feelings which again are a manifestation of thoughts, the conventional wisdom tries to dismiss them for feeling are figments and so must not be as important.

The reality is that God conceived all things with a duality at its core. A duality of intellect and instinct.

While our brains can distill the frequencies of thought, our hearts are designed to distill the frequencies of instinct (at a finer level). Both intellect and instinct are not a singular entity belonging to someone and not the other but rather a sea of knowledge that permeates the entire cosmos.

God persists through all fabrics of space and time and so it’s the infinitive wisdom that each and everyone of us is tuning into.

The reality is that when humans learn to tap this vast pool of intellect and instinct with the proper ascension of it’s brain and it’s heart – similar to all other creatures big or small. Humans also learns to balance and counter-balance the two against each other. This means that if our balance is proper we should factor in our instincts into our intellects and our intellect into our instincts to find the correct answers to all our questions in life.
The irony of our so called modern times is simply the disconnect of this unique natural balance that God gifted to all it’s creations.

Our scales are tilted.

We the current state of humans have a bias against instinct and a favor for intellect.
As a result all our judgements and conceptions are naturally more intellectual yet seldom morally sound for we are not utilizing our instincts as most all of us have not acquired the means to do so since birth.

The ancients of past in the history of our world utilized instincts at a very enhanced scale. As a result of which their capacity to tap into the vast pools of knowledge was far higher than we can reach with the limited capacity of intellect. Some examples would be Leonardo Da Vinci, Einstein, Plato, Tesla, Aristotle etc… Why is it that the innovators of today despite leaps and bound in science and the capacity of super computers are still limited in comparison! I wonder.

Consider the possibilities if we learn to galvanize our instincts to the tune of high intellect, as we possess today.

Intellectualism is not within us – It is something we tune into. Instinct awards us that capacity; today’s highly intellectual man is deficient in that and perhaps, till it wakes up to this fact, will remain so.


Coupe de la Mode

It is when we let a statement made by someone else take over our lives that we start to live a life of conformance, instead of reasoning with it.

Fashion is conformance.
Imagine if animals decided to make their looks fashionable. Slowly those that are in fashion say cats with a brown coat will be the ones that stick out together in high societies where as those that have white, black or grey coats will face discrimination. They will become the minority forced by the ideals of conformance and then one day they will become the vigilantes and revolt!

Perhaps it’s not so difficult for us to sense the state of affairs in life around us. Major matters stem out from minor and seemingly insignificant actions.

Fashion is the undertone of the conception of conformance and exclusivity that divides people and creates a sense of high and lows.

Societies need to address these issues better to become more cohesive and sensible in keeping people together.


Capacity and Tenacity

What’s more important in your view? Capacity or Tenacity.

Capacity to do something empowers us with the tools that are needed to break through a situation, to enable the necessary change and to shift the canvas on things. Tenacity on the other hand is the strength to keep at it and to not stop till the end is achieved. Like a drill machine, tenacity empowers the will to go on, to be at it and to break through a situation that does not allow for change.

In my view both capacity and tenacity are complimentary components for building change. For one without the other looses it’s meaning and it’s underlying purpose.

So, if you posses natural capacity then focus on building tenacity and if you possess natural tenacity, focus on building capacity.

It’s then that you will build magic.